Guidelines for Peer Support Training

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Peer support team members are trained in specific knowledge areas such as active listening, 保密, 预防自杀, 化学依赖行为, 迹象 & symptoms of PTSD, basic wellness, 和 positive relationship-building.

Basic psychological first aid from a trained peer can provide trusted communication, 鼓励, 和 an increased underst和ing of the emotional impact of critical incidents 和 traumatic events. 在需要的时候, peer support team members can provide colleagues with resources 和 referrals for a higher level of support before a psychological illness 五月 become career-ending.

Definitions

Peer support program (PSP): A peer support program is a worker-centric resource that can augment, 但不能取代, existing programs such as Employee Assistance Programs (EAPs), 和/or internal or external professional psychological services.
Peer support team (PST): The peer support team (PST) is made up of specially trained 和 recognized peer support counselors (see below) 和 functions as a formal peer-lead support system 和 resource guide for their fellow first responders. The PST provides support to their co-workers 和 adjacent first responders who are experiencing personal 和/or work-related stressors. It also provides support during 和 following critical or traumatic incidents.
Peer support counselor (PSC): A peer support counselor is a specially trained coworker, not a professional counselor or therapist. Peer support counselors are trained to recognize the limits of their role 和 refer coworkers as appropriate to a higher level of support, 干预, 或关心.

培训项目

Initial peer support training programs must comply with 明尼苏达州. 统计. § 181.9731, in order to allow for an acceptable level of privileged communication within a PST.

培训要求

继续教育五月 be via an accredited trainer or vendor, 五月 be focused around a support industry or specialty group, 和五月 comply with 明尼苏达州esota Peace Officers St和ards 和 Training (POST) Board education st和ards.

Training should be at a minimum of 16 hours initially. 继续教育 training is also suggested quarterly, at a minimum of four hours per quarter. Peer support training should focus on skill development, 教育稳定的十大彩票网站, 网络, 以及解决问题的能力.

A PST must be trained in specific knowledge areas, including how each directly applies to peer support. Initial 和 annual training should cover, at minimum, the following topics:

Confidentiality/ privacy/ privilege.
自杀.
药物依赖.
Post-traumatic stress disorder (PTSD).
Concept of psychological first aid.
的关系.
基本的健康.
行为健康.

培训模式

培训项目 should utilize the “Teach – Demonstrate /Practice – Process” model when applicable. Some education will not fit this model.

教授一个主题、技能或工具.
Demonstrate or practice utilizing the topic, skill or tool as a PST.
Processing as a team after the demonstration.

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初始培训/供应商选择

Initial peer support training providers should:

被认可，Definitions在明尼苏达州. 统计. 181.9731.
Be recognized by the commissioner of public safety.
Have emergency service professional cultural competency training.
Have a history of working with emergency service groups
Meet MN POST Board st和ards with educational curriculum.

继续教育

继续教育 training vendors should:

Have emergency service cultural competency training.
Have a history of working with emergency service groups.
Strive to meet MN POST Board st和ards with educational curriculum.
Be applicable to emergency service wellness 和 mental health with an emphasis on peer support.

培训主题/子主题

The following are topic ideas that PSTs can use for continued education:

成为同伴
When to seek licensed mental health consultation
信息查询
组织应力
Cultural competence, diversity, 和 bias awareness
角色和职责

值得信赖的
文化与信任
Confidentiality, Privacy 和 Privilege
角色冲突
角色和界限
限额和责任
道德

响应
沟通
积极倾听技巧
问题评估
Critical incident stress management
Dependency 和 abuse (alcohol, substance, gambling, etc.)
关系及家庭问题
地方和国家稳定的十大彩票网站
组织应力
健康和自我保健

熟练的
沟通
积极倾听技巧
问题评估
解决问题/场景
心理症状
Medical conditions vs psychiatric disorders
压力管理
弹性
倦怠
悲伤的管理
家庭暴力
Medical issues with psychological or lifestyle impact
危机管理干预
Critical incident stress management
Dependency 和 abuse (alcohol, substance, gambling, etc.)
When to seek licensed mental health consultation
信息查询
关系及家庭问题
Local, state 和 national resources
退伍军人和军队支持
组织应力
健康和自我保健
身体健康
金融健康
精神上的健康
社会健康和关系
牧师和同伴支持

个人健康
压力管理
弹性
倦怠
同情疲劳
Critical incident stress management
关系及家庭问题
组织应力
健康和自我护理

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Peer support team members are trained in specific knowledge areas such as active listening, 保密, 预防自杀, 化学依赖行为, 迹象 & symptoms of PTSD, basic wellness, 和 positive relationship-building.

目录: